• Guide
  • System requirements

System requirements

Smartphones

 

・iOS

OS: iOS 16 or later

Browser: Current version of Safari

 

・Android

OS: Android 12.0 or later

Browser: Current version of Chrome

 

Computers

 

・Windows

Browser: Current version of Microsoft Edge, Firefox, or Chrome

 

・Mac

Browser: Current version of Safari, Firefox, or Chrome

 

●A!SMART uses JavaScript. You will need to enable it in your browser settings.

●Browsers other than those listed above may not work properly.

●Check your browser version on your device or ask your device administrator for assistance.

●If you get an error during the registration process, remove the proxy settings on your browser and try again.

 

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    • System requirements
    • Security
    • If you get an error message
    • Product orders
    • Products limited to domestic sale
    • Pricing
    • Exchange rates
    • Region codes
    • Separate and combined shipments
    • Gift wrapping
    • Purchasing digital content
    • About message card
    • Order changes and cancellations
    • If you do not receive an email
    • Using a credit card
    • Using PayPal
    • Payment methods
    • Selecting a shipping method
    • Entering your shipping information
    • DHL(Shipping and Protection against damages/non-delivery premium)
    • FedEx (shipping/compensation)
    • TENSO(Shipping and Protection against damages/non-delivery premium)
    • Customs duties
    • Shipping times
    • Tracking your package
    • If you fail to pick up the delivery within the time limit
    • Your A!-ID A!SMART membership
    • Check the A!-ID registered for your email address
    • Becoming an A!SMART member
    • Changing your member information
    • Fan Club and Member site
    • If you forget your password
    • A!-ID email newsletter
    • Canceling your membership
    • A!-POINTS
    • Getting points
    • Using points
    • Expiration of points
    • Checking your points
    • Exchanges & returns
    • Defective items

Guide

  • Inquiry
  • Shipping Info
  • How to Use Your Points

An A!-ID is required to use the A!SMART service.

Please enter your A!-ID and the e-mail address you use for A!SMART below.

An e-mail with the verification code will be sent to the e-mail address you entered.

*Please adjust your e-mail reception settings to allow e-mails to be received from of the following domain: [@asmart.jp].

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