• Guide
  • Selecting a shipping method

Selecting a shipping method

Select your preferred shipping method at checkout.

 

DHL

FedEx

TENSO (forwarding service)

 

 

●You may not change your shipping method or destination once your order has been placed.

●You may not switch existing orders from the overseas A!SMART site to the domestic A!SMART site.

 

Note that you may incur customs duties as well as shipping charges.

 

Customs duties

 

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    • System requirements
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    • About message card
    • Order changes and cancellations
    • If you do not receive an email
    • Using a credit card
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    • Payment methods
    • Selecting a shipping method
    • Entering your shipping information
    • DHL(Shipping and Protection against damages/non-delivery premium)
    • FedEx (shipping/compensation)
    • TENSO(Shipping and Protection against damages/non-delivery premium)
    • Customs duties
    • Shipping times
    • Tracking your package
    • If you fail to pick up the delivery within the time limit
    • Your A!-ID A!SMART membership
    • Check the A!-ID registered for your email address
    • Becoming an A!SMART member
    • Changing your member information
    • Fan Club and Member site
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    • Canceling your membership
    • A!-POINTS
    • Getting points
    • Using points
    • Expiration of points
    • Checking your points
    • Exchanges & returns
    • Defective items

Guide

  • Inquiry
  • Shipping Info
  • How to Use Your Points

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