• Guide
  • Product orders

Product orders

You may order products using your member ID or check out as a guest.

 

Your A!-ID A!SMART membership

 

Your order will be finalized when the “Order complete” page is displayed.

Note that you will be unable to place even an in-progress order if the item runs out of stock (because other customers finalize their orders ahead of you) or the availability period ends before you finalize.

 

You will receive a confirmation email if your order goes through.

 

If you do not receive an email

 

 

・Sales method and order placement periods for pre-orders are shown on the product page. Check the shipping information prior to placing a pre-order.

 

・We are unable to accepts orders via email, phone, or fax.

 

・We cannot guarantee that the products sold on A!SMART can be shipped to all countries or regions. Please check availability before you order.

 

Products for domestic sale only

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    • System requirements
    • Security
    • If you get an error message
    • Product orders
    • Products limited to domestic sale
    • Pricing
    • Exchange rates
    • Region codes
    • Separate and combined shipments
    • Gift wrapping
    • Purchasing digital content
    • About message card
    • Order changes and cancellations
    • If you do not receive an email
    • Using a credit card
    • Using PayPal
    • Payment methods
    • Selecting a shipping method
    • Entering your shipping information
    • DHL(Shipping and Protection against damages/non-delivery premium)
    • FedEx (shipping/compensation)
    • TENSO(Shipping and Protection against damages/non-delivery premium)
    • Customs duties
    • Shipping times
    • Tracking your package
    • If you fail to pick up the delivery within the time limit
    • Your A!-ID A!SMART membership
    • Check the A!-ID registered for your email address
    • Becoming an A!SMART member
    • Changing your member information
    • Fan Club and Member site
    • If you forget your password
    • A!-ID email newsletter
    • Canceling your membership
    • A!-POINTS
    • Getting points
    • Using points
    • Expiration of points
    • Checking your points
    • Exchanges & returns
    • Defective items

Guide

  • Inquiry
  • Shipping Info
  • How to Use Your Points

An A!-ID is required to use the A!SMART service.

Please enter your A!-ID and the e-mail address you use for A!SMART below.

An e-mail with the verification code will be sent to the e-mail address you entered.

*Please adjust your e-mail reception settings to allow e-mails to be received from of the following domain: [@asmart.jp].

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