• Guide
  • TENSO(Shipping and Protection against damages/non-delivery premium)

TENSO(Shipping and Protection against damages/non-delivery premium)

Products ordered from A!SMART will be shipped to the TENSO warehouse.

Customers can receive their products by going to the TENSO site and completing the forwarding procedures (confirming the shipment and paying the TENSO service fees).

 

●You must be a TENSO member to use their services.

 

For more information, visit the TENSO website.

https://www.tenso.com/en

 

To use the TENSO service, a separate fee of JPY 880 is required to ship your products from A!SMART to the TENSO warehouse.

Shipping fees are 330JPY for purchases over 10,000JPY.

 

 

Insuring TENSO shipments

https://faq.tenso.com/articles/en_US/FAQ/q13en/?q=insurance&l=en_US&fs=Search&pn=1

 

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Guide

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An A!-ID is required to use the A!SMART service.

Please enter your A!-ID and the e-mail address you use for A!SMART below.

An e-mail with the verification code will be sent to the e-mail address you entered.

*Please adjust your e-mail reception settings to allow e-mails to be received from of the following domain: [@asmart.jp].

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